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What is A CNET Professional Brand?
The CNET Professional Network is a way for us to showcase the close relationship ZDNet, TechRepublic and Smart Planet share with CNET and will allow us to cross promote our content to a wider...
Date Updated: 08/02/2011
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Why isn't there a feedback option?
When you click 'Site Help & Feedback' and then click 'Submit a Question' you are presented with the web form. You can complete the web form with your feedback or site help related inquiries. You...
Date Updated: 08/31/2011
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Download Confirmations- Can I manage or cancel my download confirmation emails?
At this time, members cannot cancel or manage the receipt of download confirmation emails regardless if the download was successful or failed. We understand this can be frustrating and apologize for...
Date Updated: 04/08/2011
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Why can't I reply to comments?
If you are logged into your account and are unable to reply to comments, this may be because your comments already are 3 levels deep. This is not a bug with our site but a site design to keep...
Date Updated: 04/08/2011
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Why can't I register for a webcast?
Please Submit a Question to Support for any Webcast issue. Please provide the following information and any other detail that is applicable: Webcast title/date...
Date Updated: 04/08/2011
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Why isn't my comment showing up?
The comments could have been caught by our spam filter and must be approved for public display, especially if one used URL's within the comment. Please wait 2-3 hrs after submitting the comment...
Date Updated: 04/08/2011
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Why were my comments flagged as spam?
If your comments were marked as spam, please provide the following details to support via the "submit a question tab". 1: Browser and OS (version and type) 2: URL of comment 3: Did you try to edit...
Date Updated: 04/08/2011
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Why was my permission denied?
First, please try logging out of your account, deleting cache/cookies and closing your browser. Then open the browser back up and try again posting again. If, this error persists, try...
Date Updated: 04/08/2011
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Why can't I print using IE8?
We apologize for the inconvenience. You may experiencing issues printing from IE8 on our sites, please use an alternate web browser if you wish to print any articles and/or blogs.
Date Updated: 04/08/2011
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Why did I receive a DL confirmation; I didn't download anything?
The click of the download button on our page is the trigger for the download confirmation email. Even if you do not complete the process of downloading the vendor product/document. You would still...
Date Updated: 04/08/2011