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Results 1 - 10 of 69
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  1. Why were my comments flagged as spam? Updated
    It could be a number of different things, word combinations and/or specific types url's triggering our filters that these comments are flagged as "spam". Each time a comment is edited, the comment...
    Date Updated: 05/17/2012
  2. Why isn't my comment showing up? Updated
    The comments could have been caught by our spam filter and must be approved for public display, especially if one used URL's within the comment. Please wait 2-3 hrs after submitting the comment...
    Date Updated: 05/17/2012
  3. Why can't I register for a webcast? Updated
    Please  Submit a Question to Support for any Webcast issue. Please provide the following information and any other detail that is applicable: Webcast Title & Date Newsletter and/or email...
    Date Updated: 05/10/2012
  4. What is A CNET Professional Brand? Updated
      The CNET Professional Network is a way for us to showcase the close relationship ZDNet, TechRepublic and Smart Planet share with CNET and will allow us to cross promote our content to a wider...
    Date Updated: 05/10/2012
  5. Why did I receive a DL confirmation; I didn't download anything? Updated
    The click of the download button on our page is the trigger for the download confirmation email. Even if you do not complete the process of downloading the vendor product/document. You would still...
    Date Updated: 05/17/2012
  6. Why isn't there a feedback option? Updated
    When you click 'Site Help & Feedback' you are presented with an option 'Submit a Question' or "Give Feedback". You can complete the web form with your feedback or site help related inquiries. You...
    Date Updated: 05/10/2012
  7. Why can't I reply to comments? Updated
    If you are logged into your account and are unable to reply to comments, this may be because your comments already are 3 levels deep. This is not a bug with our site but a site design to keep the...
    Date Updated: 05/10/2012
  8. Download Confirmations- Can I manage or cancel my download confirmation emails? Updated
    At this time, members cannot cancel or manage the receipt of download confirmation emails regardless if the download was successful or failed. We understand this can be frustrating and apologize for...
    Date Updated: 05/10/2012
  9. I stopped receiving my newsletters. How can I restart my deliveries? Updated
    To check your subscriptions and delivery e-mail address, please follow these steps: 1. Make sure you are logged into your membership account 2. Click on your User name located in the top right corner...
    Date Updated: 05/10/2012
  10. Why is the ZDNet app smaller than my iPad screen?
    The requirements are: Compatible with iPhone, iPod touch, and iPad. Requires iOS 3.0 or later However, we currently do not have an iPad specific app at this time. The app is made and optimized for...
    Date Updated: 04/08/2011
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